Your dream.Our software.
UnknwnAI engineers production-grade AI SaaS for healthtech and enterprise. From the first sketch on a whiteboard to the system running in production at 2am — built in Cardiff, deployed globally.
We don't sell AI.We engineer the softwareyour team needs — with AI where it makes a real difference.
UnknwnAI is an AI SaaS development studio based in Cardiff, officially established in 2025. We started with Chronos in 2024 — a one-stop platform that began as a way to help parents manage their kids' healthcare, and grew into a full ecosystem connecting patients, clinicians, admin teams and pharmacies.
Alongside it we set out to build Abstract — a next-generation ERP that finally catches the rest of business software up to where AI actually is. Three products in production, a long list of bespoke APIs, and integrations against Shopify, Xero, Royal Mail and every system you'd expect.
We choose our projects thoughtfully — and we love the work we do together with the people who bring them to us.
Capabilities that ship.
Three products. Two services.
Chronos.
Clinical time, reclaimed.
An AI scheduling and triage layer that compresses admin time by 40%. Active in pilot with multi-site practices across the UK.
- Intelligent appointment scheduling
- AI intake triage with confidence band
- No-show prediction · proactive re-booking
- CQC- and information-governance ready
MindSight.
Diagnostic screening, swiftly.
Transforming neurodiversity assessments for young adults. Smart, swift, and supportive digital screening — built with clinicians.
- ADHD & neurodiversity screening
- Multi-modal, explainable outputs
- Student welfare flagging
- University research partnership
Abstract.
One ERP, every sector.
Retail, wholesale, 3PL and manufacturing — one platform, one source of truth, AI woven through. Built for the operators no off-the-shelf ERP could fit.
- Multi-channel orders & real-time stock
- AI forecasting · 96% accuracy
- Native ledger · Xero · Sage
- Shopify · Royal Mail · DPD built-in
The connective tissue
your stack is missing.
Shopify, Xero, Royal Mail, ParcelForce, DPD, Stripe, EDI partners. Plus the internal services no one else wants to touch.
- 22 integrations shipped to date
- 99.997% uptime · 14ms p50
- Cost-routed AI requests
- Tracing, SLOs, runbooks from day one
Six weeks.
A plan you can act on.
We embed with your team, audit your workflow, and build the AI you need — or recommend the one that exists. End with a prototype and a plan.
- Discovery · week 1
- Opportunity mapping · weeks 2–3
- Prototype · weeks 4–5
- Handoff · week 6
Numbers, not noise.
Our collaborative process.
Understand
One week with your team. Workflow maps, data audits, the question "if only…" — asked until it's answered.
Architect
Model choice, data model, integration plan — costed, dated, signed. You're welcome to take the plan elsewhere if it suits — no obligation either way.
Build
Weekly demos. Real users in week three. Production traffic in week six. No long alpha or beta cycles — just versions you can use right away.
Operate
Monitoring, retraining, SLA support. We train your team to own it — and stay involved for as long as you need us.
Bring us the unknown.We'll engineer the answer.
Tell us what you're trying to do. We'll respond inside one business day — usually faster — and walk through your idea together to figure out the best path forward.
